The website states: We truly luv locals. All you need is a Nevada drivers license and you can unlock a 20% discount. (False statement) Take a little off the top of your relaxing day, or use the savings to buy more treatments. (What savings?!)
Locals Special Discount - Valid for Select Services (**NOTE the word SELECT)
30% Discount Monday-Thursday
20% Discount Friday - Sunday
So -- Locals -- BEWARE! If this resort truly loves locals -- why all the restrictions? Bait-and-Switch?! Hmmm...
I booked an 80 minutes deep tissue massage for myself and an 80 minutes blues-be-gone massage for my girlfriend on a weekday -- the therapists are good but in my humble opinion -- not $210 worth when you can get the same or even better massages for half the price. I get it -- we get to use the whole facility -- the sauna, jacuzzi, etc. -- but the place is like a gym (not very spa-ish). I typically bring my own hair brush but this time -- I forgot. They do provide plastic brushes and combs -- and I was informed by one of the staff at Green Valley Ranch that they sanitize these overnight -- but really?! How is it possible when there are strands of hair chillin' on not just one but all the brushes? A staff happened to walk by when I was dying my hair and she just shrugged her shoulders -- didn't even apologize -- and responded, "well, that's what I'm told." It's not her fault... I own the fact that I forgot my brush at home.
When we checked out, I was informed by the cashier that there's an automatic 20% gratuity. Was I upset? No ... this is Vegas and as a local, I completely understand the importance of tipping. HOWEVER -- I would highly recommend that they put THIS on the website -- right next to the We truly luv locals.... ;-)
We ended up tipping 22% -- in cash -- because if we charge it on our credit card -- the therapists will not get their tips until next payroll. (Yes -- as a Vegas Local, I knew that) Before we went on our merry way, the cashier said, "You're more than welcome to come back to use the facility again since it's an all-day pass." Umm... I think I'm going to PASS on this generous offer.