I like this location better than the Yonge/Bloor location mostly because it is smaller in size and much easier to acquire assistance.
I don't see the staff here condescending at all - the ones I met were actually quite nice and very helpful in picking out a birthday gift for my dad. The things here are pricey, but I only come here to get gifts for special people in my life, so I really appreciated the suggestions of staff members here.
If you sign up for a Holt Renfrew American Express Card, your first purchase is 10% off! You can also accumulate enough points to redeem as Holts Dollars.
The appearance right now may be a bit run down, but that's because they're going through renovations, but the interior is still presentable.
The only thing I buy from Holts for personal use is the Jo Malone lotions. They have so many different scents, and they all smell amazing! a big bottle can cost $90.00.
I really don't understand why some people would rate Holts poorly just because they can't afford to buy things there. The prices really do reflect the quality of products, so reviews that are based on bitterness of how pricey brand name products are should probably be filtered by Yelp.