We went into best buy tonight and I was there for new phones for my husband and I, usually it's not too great of an experience no matter where you go with spending that amount of money. Well, to my surprise we met the most awesome mobile tech man EVER! His name was Ivan Perez, he was kind, helpful, smart, and actually listen to our needs and put us in a mobile plan that fit us perfectly! We don't have to spend a huge amount of money on things in a contract we don't need. All I have to say is Best Buy did their selves a favor by hiring this man! He is AMAZING!