Gabe stopped by the same day we called to "triage" our problem. He came back another day to fix the problem, and returned a third day to do additional work for us. Gabe was friendly, prompt, and efficient. He was also good about calling to tell us he was on his way; and he cleaned up after himself. His prices are about as good as it gets in Phoenix. He uses a nifty invoicing system that includes pictures of the items repaired and descriptions of the parts used. You can print out, or save, this detailed invoice for your records. We will certainly use him again, and recommend him to anybody looking for a reliable plumber.