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http://www.openvoc.eu/poi#funnyReviews
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  • I have given this starbucks location numerous opportunities and they have failed. It's hit or miss with customer service there and I wish I knew the name of one of the baristas because he is absolutely fabulous, but everybody else is rude at best. My final straw this week was when I went to go pick up my mobile order. First, I let the barista know that I was picking up and she barely acknowledges me and 100% makes me feel like I'm a huge burden to her. So I patiently wait over 10 minutes for my regular coffee with cream and sugar that I can see already made in the corner. By the time she turns around and actually hands me my coffee it's lukewarm and not correctly made, but I don't even bother trying to get it corrected because of how slow and rude the service is. What made my experience even worse was I witnessed a woman pick up her drink that they directly handed her, she sipped it (the female barista watched her) and the customer said that it didn't taste like the drink she ordered. The barista than flatly said "oh, sorry, I handed you the wrong drink," and proceeded to give her a different drink. THEN instead of dumping out the sipped drink, the barista proceeded to place the drink in the drive thru orders!!! THIS IS ABSOLUTELY WRONG AND A HEALTH CODE VIOLATION!!! I will not be returning to this Starbucks even though it's 5 minutes down the road for me. I went every day this week and was constantly disappointed by their lack of customer service and people skills let alone their disregard for health safety.
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