We took one of our cars here today for an oil change, since the service at our previous oil change place had gone downhill. Since the reviews for this location all tout the excellent service, we gave it a try.
We pulled up, were ushered into a clean, cool lobby to wait. The mechanic took Boyfriend out into the garage to explain what would be done (not to say they ignored me...I just didn't want to go back outside and I probably had absolutely zero to add to their conversation). Less than 30 minutes later, the oil change was finished. Everything done to the car was again reviewed, down to tire pressure and which fluids were topped off. They let us know that we would need a new belt soon and made sure the quoted price for that service was noted in their system and on our receipt. However, there was zero pressure to do it right then. Our coupon was accepted with no issues and we were on our way! The oil change (with a ton of extra, complementary services) was $40, minus the $15 coupon we printed online. The mechanic opening the car doors for us was a very nice touch :)
A truly top-notch experience. This is our new go-to car maintenance place, for sure.