I went here because of the Yelp reviews. i have a new car and this was my first car wash and wanted a hand wash so as not to scratch the car. I found the service pretty good. The only thing, when I went to pay, the woman seemed more interested in helping the person on the phone than answering my questions. I had questions about their window tint service. That is why the 1 less star. But overall, the first experience was pretty good, thanks!