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  • The ONLY reason I'm giving Chop and Wok one star is because I have to. Which is truly a shame because the food is wonderful but the customer service, GARBAGE. First, when we called to place the order we were put on hold more than once. While we did have someone on the phone, the lady was laughing at us and chatting with a friend/coworker at the same time. After requesting no mushrooms or onions on the entire order, it was delivered with mushrooms and onions on everything. When we called to make a complaint, "your mom" argued that we were wrong, stating "we need to be more specific next time". That's right, when we asked for her name her response was, "your mom". After listening to her tell us how WE placed the order incorrectly, we asked for her name again and she hung up on us. Calling back, she would answer and hang up even if from a different number. The help here is going to ruin this restaurant. I will not be ordering from them again unless this gets resolved.
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