I am writing about an experience I had today with Biagio. I made an appointment a month ago for my bridesmaids and I to get our nails done this Friday. I am getting married Saturday, and thought I had things all set. That was until I got a phone call today (Wednesday) that the 4 appointments I made a month ago could not be kept because they only had 1 technician and someone had double booked ver our appointments. Plus, one of my bridesmaids wasn't scheduled, even though I gave all 4 of our names. When I questioned what happened, the man on the phone told me he didn't like my attitude and I could take my business else where. Then, HE HUNG UP ON ME!!!!! I will. NEVER go to this salon again. Very poor customer service, unreliable, and snotty personnel.