Zips destroyed my clothes. Among the clothes they destroyed/damaged were a bespoke shirt and tailored pants.
I will be filing suit against them (and their employee[s]) within the next few months regarding their conversion, negligent supervision, etc.
If you are an upset customer looking for redress or a journalist, don't hesitate to contact me.
Also, if you are looking for an inexpensive alternative to ZIPS, go to the Giant Eagle on the Southside. They're great!