So the service is really inconsistent. I've encountered a couple ladies who are sweet and maybe the one that isn't but the work has been good! I've had a zipper alteration and a ripped skirt and they did a fairly good job on both. I also needed a hem repaired and she did it on the spot which was awesome! They don't like to be rushed so I wouldn't recommend them for quick turnarounds but definitely solid work and great prices. I'll be back for sure!