Greasy, low quality, disgusting food.
It's getting 2 stars because the waitress was friendly and the menu doesn't pull any punches: the pictures look exactly like what you get. But what you get is pretty bad.
A friend ordered breakfast patties, they were maybe slightly larger than quarters. The hash browns had the consistency of greasy noodles. The signature waffle was just ok, but nowhere near good.
How these chains are all over the country I have no idea. Sorry, America.