Previously, I had attended 4 laser sessions at another spa and was becoming increasingly dissatisfied with it. When looking for a new laser hair removal technician, I found one that was incredibly busy on the Danforth, but she recommended Catherine at Poa, the technician she saw herself. I am so glad I took her advice. Catherine is wonderful; she is an attentive professional that clearly loves what she does. I feel completely at ease when I get a Brazilian done and the results have been great. I'm very happy I switched and I highly recommend her.