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| - I am giving this restaurant 1 star, only because my entree was actually good. Otherwise, it would have been a zero star review. Everything there could use a lot of improvement. Upon arriving we were greeted by a hostess who seemed to be confused about where to seat us, although the restaurant was mostly unoccupied, with the exception of the small bar area. This led to her being bickered at by what ended up being our waitress. We were then seated by the manager with no menus. I went to the ladies room to wash my hands before our meal, where I was enjoying the lovely music.... just as it was abrubtly turned off. There was no music for the rest of our visit. When we finally got some menus (and bread upon request), we ordered some drinks. I ordered a rum and coke, and my date ordered a coffee. Don't let their happy hour advertising fool you! There is NO HAPPY HOUR at Ruffino's restaurant. Although they do have a happy hour in the small bar area, if you sit even 10 feet away from it, you do not get to enjoy the special drink prices. I was misled and ended up paying full price for a drink, that if ordered a few feet away would have been half price! My date's coffee came out lukewarm, and when our appetizers arrived I had wished I ordered something else. My dates salad was pretty tasty, but my tortellini en brodo soup was awful. It was some chicken bouillon water with overcooked pasta, that had no hint of the meat it had suggested existed in it. Our entrees arrived quite a while later, and our table still hadn't been bussed since the appetizers. Both of our entrees were pretty darn tasty, but both were only lukewarm again. Not hot at all. Then there was a baby screaming with no music playing to distract me from the wailing infant. The waitress was snippy and seemed to be in a bad mood. And even with a lady following the waitress around for training, couldn't seem to bring out a box for my food and a requested cup of coffee. The service was just slow and almost snotty. So, I really wouldn't recommend it. It is too overpriced for a place with a hit and miss menu and very poor service.
Also, I ordered the Chicken Florentine, which is supposedly a stuffed chicken breast. But, it was actually only just topped with the ingredients listed. It also doesn't come with a knife, so I had to attempt cutting it up with a butter knife. Still pretty good, especially after I took it home and made it hot.
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