Best mechanic I've been too thus far, prices are fair and honest. I'm writing this review in the shop right now. Will comes out and tells an older lady exactly what's wrong with her car, but to her he'd might as well be speaking Spanish because not a word of what he was saying was getting across to her. So he takes her in the back and explains the parts and what it does and why it needs to be replaced, it's a days work and she doesn't have a ride so he offers to take her home... What more of an first impression do you need?