The sales associate Corey was very low pressure, but knowledgeable, and patient while I wanted to lay on the mattress for a while to be sure I picked the right one (I recently tried 2 direct ship foam mattresses only to return both). I really just wanted to try out a Temper-pedic Contour in person before ordering online, but Corey was able to provide a better price than the Tempur-pedic website and have it delivered the next day. Honestly, the best mattress buying experience I've had.