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| - Pros:
1. Good value for the dollar spent. GOOD, not great.
2. A very nice facility.
Cons:
1. Ok, enough already with the windshield thing. Yes, I know it won't cost me a dime, but if I nickel and dime my insurance company, my rates will increase and that little chip might "gravely concern you" as I've been told every visit, I know your service is there and I'll ask for it if I want it. Back the hell off, please.
2. They're not very careful with your car. I have a spankin' brand new BMW and watched a worker run over two containers and loudly drag them under the nose of my car to the detail bay. I held my arms up like "Hey! WTF?!" and was shrugged off.
3. Check for water spots. Oftentimes they have quality issues and you've really got to give your automobile a thorough "once over" after it's completed.
Suggestions?
- End the "Sir! Sir! I want to talk to you about your windshield, we're very concerned about your windshield! You need to fix this immediately!"
- FOCUS ON QUALITY, please, if you promise a "VIP" for $6 over the price of a "basic", make sure the extra $6 is evident in the quality of the finished product. I don't go to subway sandwich, order a foot long turkey and expect to get a six-inch cold cut combo.
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