I am not a fan of Tiffany but I found some pieces I really love on Instagram. So as soon as I walked in I was greeted and the SA knew what pieces I was looking for. She pulled out all the pieces I wanted to see in the pink gold and the silver. I got to try them all on and make my decisions. My husband found a piece he liked and they didn't have it in his size. She graciously checked the system to see if they had his size at another location in Toronto. I liked the SA because she was very grounded and down to earth and totally related with us. I like that because in a store like Tiffany I always expect the staff to be stuffy and snooty. Not so here!! LOVED my first purchase experience. And tot top it off she sent me a thank you card in the mail. Now that's service!