Last night was the first time visiting this location, I happened to be in the northwest running errands and was in the mood for some frozen yogurt. As soon as you start approaching it, they look like they're closed because of the dark window tint but no, they are open. Don't expect anyone to greet you when you walk in, the employees are just chatting away, off to a bad customer service start already.
I looked at the flavors they had and decided to settle on NY cheesecake and chocolate brownie. I don't know if it's just me but the yogurt was too runny, just think of a bowl of ice cream after it's been sitting for over 10 minutes. Move on to the toppings, door says they close at 11 pm yet the cashier was already putting away some of the toppings and it was a few minutes after 8, she asked if we wanted any of the ones she was putting away which was nice but I don't think you should start breaking down the line 3 hours before you actually close.
Overall, if I was in the area and in the mood for frozen yogurt, I would rather travel a few minutes further away. Customer service and the texture of the yogurt is enough for me to shy away from this place.