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  • DO NOT USE THIS COMPANY!!! Read the fine print. 2-21 BUSINESS DAYS for delivery. I did sign the contract, but BUSINESS DAYS were never mentioned in any conversations. After 18 days of waiting ( Eli Trucking never initiated a call after they picked up the shipment) the driver called to say they would deliver the next day. Then they called to say, sorry probably tomorrow. Was delivered on the 20th calendar day. Goods sat in warehouse for 15 days. Drivers acted like this was their first move. One driver kept lifting his T-shirt and scratching his stomach. There are 3 steps going from the sidewalk to the lobby of the first floor apartment. Driver mentioned we were lucky he didn't charge us for a flight of stairs. Drivers did not unpack and assemble futon because it was "in a box". We were told at booking to leave the new futon in box to make it easier to ship. It's too heavy for my daughter to assemble herself. Also would not unpack mirrored/glass nightstands because they were" in a box".(one of the nightstand legs is shattered) They were heavily wrapped and marked fragile/ glass and movers had stacked them. The only way they would be shattered is by mishandling. All lampshades are crushed. Decorative piece in headboard of 4 poster bed broken off. OVERALL BAD EXPERIENCE AFTER PICK-UP. If you are moving a student/young adult across the country for their first job, rent a U-Haul. It's not worth the stress and the money to fix the damaged goods.
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