To be fair, I should review them just for their service...so I would give them a 3 as the pedicure was not bad. My pedicure was about 15 minutes...and this included only a couple of minutes for the foot massage.
I think it depends on the person attending to you she only spoke when she had to sell something. She started with 'would you like to upgrade to a premium pedicure?' Fair question but I wanted to see how they work before trying that next time. Next, would you like to get your eyebrows done..etc.
She recommended a product for me to try and asked me to let her know if I did not want it so she could tell the owner who had apparently taken it out, to put it back. The rest of the time she was either on the phone or talking to a colleague in her language the entire time. I therefore paid extra attention to my nails being cut as I was afraid she might hurt me as she kept looking at her colleague instead of concentrating.
Finally, as soon as my pedi was done...she asked me to pay. I said I would do that when my nailpaint dried. She was persistent and said she would bring the credit card machine back to me so I could pay immediately.
Overall, they do a decent job with the pedicure but really need to work on their customer service.