We were part of a large party and ended up waiting over 3 hrs after being seated and placing our order for a cook to come cook our food. Zero showmanship, zero of the extras you expect from an authentic Japanese grill. To top the night off, the cook took food from a dirty plate that had been used and put it on my friend's plate. She tried to stop him but he proceeded to pile tainted food onto my poor table mate's plate. She was so grossed out that she stopped eating. She asked for a box to go but they gave her a $10 off her next visit instead. Very poor and unforgiveable service from what should be a top notch place.