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  • It's been less than a year since my last review, but with such a large change in performance I decided I should note it. In the past I was always happy with this place. They're just a burger joint, but there were a good burger joint. And fun. Dancing, ketchup drawings, etc. I always rated them well. Not this time. I always order a burger here. That's what they do, right? So my burger comes out...first I asked for a double patty, but didn't get it. They offered to re-do it, but I just emphasized they better not charge me for the double. Which they didn't. The burger itself didn't seem as if it just came off the griddle. Not piping-hot. The French fries were just sad. They were warm, not hot, and no subtle 'crunch'. They were not fresh from the oil, they'd been sitting a while. And they no longer have the dark chocolate shake!!! Just the Hershey's regular chocolate shake. That was something I always looked forward to here, and now it's gone! I can get a burger anywhere, it was the combination of the burger with the dark chocolate shake that kept me coming back. My wife thought the brisket tots looked good (and the picture DID look good!). Well, it was nasty. The brisket bits were sliced like bacon, were only slightly more tender than jerky, and there wasn't very much brisket. The dish was mostly tots, and they were covered with this semi-congealed gunk that was supposed to be a cheese sauce. Very poor performance (1-star for this one!). And then the staff didn't dance once while we were there. I know they have work to do, but in the past we've always had at least one (and often two) dances during the time it takes to dine here. Not tonight. No dark chocolate shake, no hot-fresh fries, one completely nasty entree, and not even the fun atmosphere...one more visit like this and I'm never coming back. There are too many other choices to put up with this.
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