I walked in at 8am desperate with a sick little boy as a new patient without an appointment. Without my insurance card. Without my debit card. Basically I was there at the busiest time of day without any of the basics you would need to be seen. I was referred to the nicest lady who took my info, looked up my insurance and allowed me to have my payment called in. I was given an appointment within the hour and my son was able to be seen. If they were this amazing to me in this situation image how great they will be to you ( who didn't forget your purse at home. )