I feel as if the true test of good customer service is how you handle issues. This was my first and LAST time visiting Blush Nails. A friend of mine recommended the west side location, but the Sun Prairie location was closer. Long story short, the employees were very RUDE and did a poor job on my nails. I pointed out that the shellac polish on my nails was dark on my pinky nail and mostly sheer on my thumb and all of my second hand. The least I expect is all my nails to look the same. I asked him if he thought it looked good and he said, "I take off for you", then leaves me sitting there for 30 minutes while he does another persons nails. He never came back or apologized for leaving me sitting there all of that time. Another guy started taking off my nail polish and said that it takes a long time to take shellac off so I need to make sure I like the color next time. I LOVED the color, but it was only that color on ONE OF MY NAILS. He then began to quickly slap on the shellac and literally throw my hands under the UV light. Although the color was uniform with this polish, it was VERY POORLY applied and I'm still picking nail polish from under my nails and off the skin on the side of my nails. A quick treat for myself turned into a two hour HORRIBLE experience for me. I WILL NEVER BE BACK!!!!