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  • Enjoyed a staycation here. Service was great. Valet was full but attendant let me park in valet because we were staying the night. Guest checking was quick and helpful. We paid extra for a view of the bellagio fountains. The view was spectacular but you could not here the music, which took away from the enjoyment. Seems easy for planet Hollywood to have a tv channel playing the music of the fountains. The room was nicely laid out, bed was comfy, bathroom clean. Had dinner at Burgr, which was outrageously expensive, but worth it. Don't go without trying the onion rings and the Oreo shake. During the night a water pipe burst and we had no water in our room. We were not able to use the toilets or take a shower. We spoke with management and they kindly refunded us the price of the room. Fantastic customer service. My only other complaint is being forced to pay a resort fee for services I don't use. It's like being charged a luggage fee by an airline even though I don't have any luggage. Bottom line great hotel and stay!
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