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About: http://data.yelp.com/Review/id/ID60HMCi2SEGR34Z-0jupA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-09-23 00:00:00 (xsd:dateTime)
itemReviewed	Arbor House An Environmental Inn
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	I travel at least once a month for both business and pleasure, and this was hands-down my worst hotel experience ever. I made a reservation for 4 nights via email (with a confirmatory telephone call). At around noon the day after the 3rd night, I received an email message from the hotel telling me that check out was at 11:00 and they have packed my bags for me and left them at the front desk. I immediately called the hotel to let them know that I was staying for 4 nights and not 3. The woman on staff claimed that they only had me in their books for 3. I then send them a copy of the confirmatory email, but they still deny that they intended to give me the room for 4 nights! She actually yelled at me and said that they do not overbook, and did not make a mistake--as if I was trying to pull a fast one on them by now wanting to stay another night. She suggested that I use their phone to call other nearby hotels to try to find a place for the night. I told them that if they would not honor their contract, they should at least find a place for me--and pay for it. After about half an hour, the owner (Cathie) told me that she'd had a change of heart and would let me stay that night (not that I really wanted to any more). No apology. No champagne to the room, no discount on my stay. Nothing. To top it all off, the next day, I get another email from the hotel, saying that they'd charged my credit card for the last night (which meant they charged my card for $579 even though the email confirmation quoted a price of $469). I've asked that they refund the charges, although I have no real expectation that they will--which means I'll now have to take this up with my credit card company. And to top it all off, the room smelled funny and had centipedes.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Barbara

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