Service was so bad.
I was so disappointed about these staff..
When we was trying to borrow the ladder and she would take it over to the ramp (is it called a ramp? You know what I mean).
The staff said only Handicap person can borrow it , not for kids.
If we take it, the other children in other their guest also wants to take it. Our kid is only 5years old and she could not lift and handed of the bowling ball. They have no flexibility.
In Christmas Eve, my family and friends want to get along with each other. But they made us feel bad. Even there is no one didn't use the ladder.