Unbelievable horrible service! Ordered a new matress... Took the day off work to recieve it... Waited all day and no matress! Called Sears and on hold twice for 30min trying to resolve my purchase.. Was told my order was cancelled due to no matress in stock... No email stating the order was cancelled, no credit to my account, no call, no nothing.... I've been paying interest on a $2500 order for 3 weeks and they say they're not capable of crediting my account until next week! No wonder this outfit has been sinking into a hole... Stay away from Sears Canada