Although Hanny's is very lovely inside if you like modern and sleek, I think the service definitely leaves something to be desired. It started with our drink orders... The waiter essentially refused to serve me three of my drink choices, saying they would be "too strong" for me. Maybe they didn't feel like making them that night? I finally was allowed to order a champagne cocktail. My colleague ordered the Moscow Mule, and they held her credit card in exchange for he copper cup... Which was fine until we had to track it down at the end of the night and the waiter totally forgot he even had it.
The food choices were limited, so I went with the small snack plate with some meats and cheeses. A few people at the table had the pork scallopini and didn't particularly like it, saying the sauce was awful. The bruschetta was also laced with black and green olives which was unexpected.
Overall, service was slow and disinterested, and the food was nothing to write home about. I'd rather check out Phoenix's other downtown bars before returning here.