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  • I tend to support local businesses more, but frequent Chili's because I enjoy the food and have friends who work at Chili's. The food has been pretty much consistent throughout the years. Unfortunately, this location must have been the worst Chili's experience ever. The bartender and the guy working in the bar area were unfriendly and impersonable. It was a busy night, I understand that. But the energy at this restaurant was strange, almost unfriendly...uncaring. As if the staff didn't like each other. I'm not sure if you're trying to promote an unfriendly sports bar atmosphere that only caters to men with snooty servers, or if you just missed the target on what a friendly family restaurant should be. Both bartender and waiter lacked enthusiasm and personality. I noticed only one regular at the bar, if that. I can understand why. Generally, there are regulars all the time at other Chili's locations and their bartenders actually interact with their customers. The other staff members know the customers as well. The staff interact with each other and seem to enjoy working at Chili's. No, not this place. Not this bartender. I guess his name was Cory, according to the receipt. I wouldn't know for sure because he never actually said hi to me or introduced himself. It took about 15 mins for the manager to bring out queso. 15 mins. I wasn't drinking very fast, but I finished my first beer before I got the queso. Odd. Everything was so slow. The another customer next to me also said the bartender was inattentive and he waited 30 mins for a refill of his soda. I also noticed his food took awhile to come out. At least the lack of service was consistent. I hardly ever complete their surveys, but I made sure I did this time.
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