Great service goes a very long way. On a connection in PHX I stopped for a latte and panini. Both were good. I'm from Portland, OR...so as far as coffee it's not necessarily star. But when coffee is served with a smile and when you are acknowledged - it goes a long way. I ate nearby and listened as they wishes everyone a good day and apologize when the wait was a bit longer than usual. Love the energy of this place. Thanks for a pleasant pitstop guys! Made the second half of my trip from being away from my family for a week so much better.