During a Las Vegas stay last week, my wife and I purchased tickets to "Vegas! The Show". We got to enjoy about 20 minutes of what was a terrific show by the performers. Suddenly, a loud alarm was sounding and beacons were flashing. After a couple of minutes, an announcement was made that Security had been notified. That was it. My wife and I evacuated out of the theatre, soon followed by a crowd, gathering by the box office. Needless to say, due to recent events, everyone were uneasy about the situation and not knowing what was going on. No further explanations were given as to what was the cause for the alarm. The alarm kept going on and off for about an hour. We never got to see the rest of the show. We asked for a refund as did many others but were told refunds would not be issued. My wife and I left. We returned to the box office the following morning, and were again denied a refund or any compensation. I do not understand how folks can remain in business with such poor customer service and utter disregard for customers and their lack of communication during an alarm situation. I would not recommend this establishment.