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| - It would literally be impossible for a restaurant to screw up a to go order more often than this Hawthornes location. I live within walking distance, so my friends nad I order (or make that used to order) Hawthornes all the time.
I'm not kidding around when I say THEY SCREWED UP 5 OUT OF 5 OF MY LAST ORDERS!!!!!!
Perhaps it makes me an idiot for keep going back, but the staff is nice, so I tend to give them the benefit of the doubt, but that ship has sailed. Last order there was a piece of paper in my cannoli. Time before that I asked for the pasta sauce on the side, they left it out completely. Order before that they didn't give me ranch or blue cheese for my wings even though I said it on the phone, and then asked AGAIN when I picked it up if it was in the bag. Time before that ordered a salad for my boss at work along with some other stuff and there was no dressing. (It's too far to drive back, so I had to go back out and get her fast food.)
The other day I was there they of course left something out, so I walked back. The manager knows they screw up my orders a lot, just because I'm constantly having to come back and complain something is wrong. So she offers me $10 off my next order.... She said to just come back and say the female manager told me to take $10 off my order. So I did, AND THE PERSON ON THE PHONE REFUSED TO GIVE ME THE DISCOUNT!
I don't care if this place was so close it was in the kitchen of my house, I'm never ever ever eating at this craphole again.
Seriously this place is the single worst restaurant I have ever been to in my entire life in regards to getting your order right. It is seriously mind blowing how bad they are. AVOID AVOID AVOID AVOID!!!!!!!!
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