My husband noticed last Thursday night that we had what appeared to be a slow leak from the top of our hot water heater. Now, my husband is a pretty handy guy when it comes to basic home maintenance, but this was beyond his basic skills. Never having the need for a plumber before, I searched Yelp and came across EZ Flow Plumbing. The reviews looked good so Friday morning my husband gave them a call. Mark was able to come out Friday morning and took care of everything!
Mark replaced our water heater and all the fittings quickly and efficiently. However, he did more than just the water heater. Mark noticed that there was significant drywall damage from the leak and suggested we get a water damage company out to take a look at it. He recommended one he had worked with before and offered to call which was fine with us.
Good thing too. As it turned out, there was not only drywall damage in that corner of our garage but also in the bedroom that shares a wall with the garage. Water damage can cause a host of problems if left untreated but thanks to Mark, we were made aware of the problem and were able to get the process started to take care of everything that day.
It is nice to know that there are still people out there who will go above and beyond the basic duties of their job to ensure that their customers are taken care of 100%.
Thank you EZ Flow Plumbing and thank you Mark!