One month later and over $800 down the drain. My lips are 100% back to their original shape and look. I am very disappointed. I had lumps and bumps and my lips went back their original form only with large bumps in them. I was so embarrassed, because it was obvious and I got questions from others about my lips. I didn't know what to expect, because this was my first time being injected. I corresponded with Melanie and sent her photos and she told me to massage the lumps and if they didn't go away to come back in. They didn't, so I contacted her again and was booked for an appointment. When I arrived for my appointment, instead of bringing me to the back to get numbing cream put on they had me wait in the lobby and did not even bother to ask if I would like numbing cream. I had to ask for it and was met with sighs and rude looks from the staff. They brought it out to me and put it on. I was kind of embarrassed, because I had white cream all over my mouth and people were in the lobby. They tried to bring someone else back when it was time for my appointment who had arrived much after me and her appointment was after mine. I heard her when she checked in. What I found hilarious is that she was asked if she would like numbing cream and they brought her to the back for lip numbing cream. I had to wait in the lobby, but not her. When Melanie brought me back I explained how dissatisfied I was and she told me that she saw what I was talking about, but was trying to play it off lightly. After she injected me with a dissolver and another syringe she charged me another four hundred something dollars. I'm so pissed. I feel ripped off and conned. Both times I bruised like crazy and my lips were in pain. I couldn't cover my bruises with makeup. I saw another injector for a consultation and they said they don't believe I was injected with what I was led to believe I was. I want my money back. It has been a traumatic experience all the way through. Don't go here. I tell you no lies and I have documented proof.