Three of us went here on a Tuesday evening at around 6:30. We were greeted by the hostess and shown to our seats. That was it. 15 minutes later after no one aknowledged that we were there except for the hostess who kept on sneaking into the kitchen and coming back out pretending not to chew on something.
We slowly got up and left. No staff even noticed.
I can understand if they were packed, but not even close.