Always understaffed!
We have been there twice, once on a Thursday, once on a Saturday- both times the place was packed, with only one server and the bartender attempting to double as wait staff. The food was ok - although the grated gouda cheese on my fries wasn't even properly melted- pretty basic error. If the food was stellar, I would put up with the horribly slow service, but it just wasn't. I'd go again for drinks and sit at the bar next time, but def not at a table and order food.