I don't frequent this library, since it's on the opposite side of town from me, but if I'm in the area, I always like to check it out.
On this occasion, I was renewing my library card and had some questions about their ebooks and the checkout process. The clerk didn't know a lot of details about the process, but told me everything she did know and told me to follow up with the Librarian at the other kiosk if I had any further questions. Service was fast and efficient. The library is huge on top of that. I used to get lost while roaming the aisles when I first started coming here. Great little library on the East side of town.