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| - Attitude, Attitude, Attitude. Ordered a lighting fixture from them, paid deposit and then they had me. Or so how I felt. Final payment was made and then came the freight charges, $800.00 from Toronto to Chicago. I offered to pick it up instead and was told I'd have to pay a crating charge, packing charge ect so that it wound up being not worth it. For reference I arranged delivery for a similar light fixture from Melbourne AU via DHL that only cost $920.00 Bottom line, they are not ethical, treat customers as transactions and have no interest in building a relationship or working with their clients. The fixture itself arrived ok, there was no special packaging and a finial was missing. I didn't even bother to contact them as it only would have been a hassle. I also have the feeling that if something had been wrong, they would not have handled it well at all. Unless you absolutely have to have something from there and don't care about money or service, look elsewhere. Once they have your money, they don't care.
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