My issue isn't with the flowers.
I have requested to be removed from their automatic "someone has a special occasion coming up so please order more flowers" letters. I had ordered a 50th anniversary bouquet for my parents. 20 days later my mother died. Every September, I get the reminder. YEARS ago I asked, in person, to be removed from this mailing list. Every year since that request, my letters come to "My name, no correspondence please." My father died a month ago. Guess what came in the mail yesterday?
My request obviously made it to someone's attention--how else how could my mail be thus addressed? This lack of attention to customer requests only has served to rub salt into the wounds of my loss. I have not had occasion to send flowers recently but will not again give them my business when I do.
Thank you again, Blossom Basket, for reminding me of the death of my parents and how you clearly care more about making money than having respect for your clientele.