Very unprofessional. 45 minutes late for appointment. Estimate was vague and technical. Lynn refused to use a detailed description of the job as I requested. Their website says they accept credit cards with exceptions. I asked to confirm and was told yes. Although just recently I read on BBB for them a lady wasn't allowed to use her credit card for the first payment. So I didn't run into the same issue, I insisted that they add to contract that credit card is accepted for all payments. Again, he refused. Had a bad feeling from the beginning. Maybe they take more time/effort on big jobs, but I consider $1300 a big job to me! I do not recommend.