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  • I have never had such horrible service. I had an appointment at 5 but was there at 4:45. She took another guy, I figured for a quick cut. Af 5:40 she had not gjven me an update or apology when I finally went to her and asked what good an appointment was. She finally starts me at 6. She just slapped color all over and hasnt said one word to me. o apology either. I was very happy the last two times but this is inexcusable. Worst customer service ever from Esmerelda. Guess my Friday plans are off.
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