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| - First off, this place doesn't even deserve 1 star. Worst service I've ever had.
It was my friends birthday, and his girlfriend planned everything. There was 14 of us, and she made reservations. Everyone was so upset over the awful service and food, I felt bad. It wasn't her fault it was so horrible. Most people at the table complained. I didn't want to add to that and make her feel worse, so I promised I would write about it on Yelp.
The waiters were awful. Horrible attitude, didn't refill drinks, pretty much demanded we hand them things instead of getting it themselves.
The portions were small, and not worth the price. Everyone but one person was missing a dish/drink or more. When people politely asked about their dishes/drinks, the waiters said, "Oh.". Not, "I'm sorry" "I will check on that"... Nothing. It seemed like we were inconveniencing them.
The food was missing things, not cooked properly or enough and very small. The crab cake appetizer was small, and not flavored well at all. The lamb dinner was not good either...we asked for medium. It was barely pan seared, and it was practically pink on the outside. It didn't even come with the green sauce promised. The lobster Mac and cheese - the waiter, " It's amazing, I highly recommend it, we're known for it." It was extremely salty and tasted like boxed Mac and powdery cheese with two small pieces of lobster.
Cesar salad - don't know. We never got it and were never asked if we still wanted it.
They charged us $140 for 3 drinks, lobster Mac and cheese, small lamb chops and two crab cakes. They charged everyone 20% gratuity. It's usually 18%, but the waiter didn't even deserve that. He didn't even care to serve us much less care if we were even there.
Do not eat here. Save your money and eat somewhere else before going to the Artisan. The hotel itself is awesome for the ambiance. But the restaurant...I promise, you are missing nothing.
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