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| - Went for lunch with my boyfriend the other day. We were the only people in there. In every way I thought the place very below average and generally unspecial. There are so many places I like more in the area, so I highly doubt we will go back.
I went to use the bathroom right as we walked in and noticed immediately the bathroom was very dirty. I have seen cleaner gas station bathrooms! Normally this fact would have caused me to leave, but 56 West had been our third choice that day and we were actually frustrated about just finding somewhere to have lunch already, and we were actually using a gift certificate.. so I let it slide.
The service was mixed. The poor girl was nice enough and eager, but lacked in knowledge of the menu and had to run back and forth asking questions, no issue there bc she may have just been new.. but if that was the case, it doesn't seem like they trained her at all.
My boyfriend wanted goat cheese on his side salad and they started to say they wouldn't do that, that that was only for their entree salads ...then the guy came back and said fine that it'll be 1$ extra. We never mind up-charges for things customized a bit but they whole conversation that it took to get that was a bit weird.
When the food came and it was really good. I had the philly cheese steak and he had the burger. Both were very good. The fries were also excellent. But.. I had a huge amount of trouble eating and enjoying this delicious cheesesteak due to the plate it was brought out on. They serve their food on flat metal pans covered with paper. That would be acceptable for pizza or some other foods, but it made eating the cheese steak very tough. The paper became soggy very quickly and was actually ripping every time I attempted to cut into my fork and knife cheesesteak. It was pretty gross and I kept having to pick bits of shrively paper off my fork and out of my food.. with every bite I was never sure if I was eating paper or not with my sandwich.
Also we were trying to have a conversation at the table and the waitress was doing busy work hovering right around us the entire time. We kept lowering our voices and pausing, but she did not seem to get it. Did I mention we were the only people in the restaurant? It was just awkward.
All is all, not a fan at all.
(The only reason they got 2 stars not 1 star is because the food was actually really good, and the waitress was friendly despite being inexperienced as a server.)
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