My husband and I adopted a rescue yellow lab puppy in December 07. In Feb of 08 we had to go out of town and could not put her in any of the local pet resorts because she wasn't yet 16 weeks old therefore did not have all her shots. We were just about to cancel our trip when someone told us about Sleepover Rover. My call was received by Joanne Sanfor. I got the warmest, most reassuring reception you can imagine. Joanne told me to bring our Jasmine right over for a previsit with her Mandy. All went well and we were able to leave the next day as planned. During our absence Joanne would text us pictures and messages from our baby. I can't tell you the piece of mind we had knowing our girl was in a safe, friendly enviornment, not a cage. I wish I could do more to get the word out about Sleepover Rover. It's a guilt-free, warm and fuzzy, safe and happy place for dogs and owners!