This is the worst company ever. We cancelled direct tv after our two year contract was up because they are so expensive. $120 for TV is absolutely insane, especially when we watch probably 5 channels.
When we cancelled they sent a box to send the equipment back, I packaged everything in one box and sent it off. Two weeks later got a bill for $250 for unreturned equipment. Called on the phone for over an hour and talked to three different people. Finally they acknowledged that they received two receivers but not the third. I assured them everythjng was in the box.
Long story short, after taking to a total of 5 different people that I could barely understand and almost two hours on the phone they said "I guess we will just take your word for it" and waved the $50 fee.
Since cancelling we went with Sling Tv ($40) and Hulu ($8) and they are amazing. Free trials, cancel whenever you want, no stupid fees no boxes no dish. Stay away from direct tv there is such better options for tv