| rev:text
| - MY 100th REVIEW!!
4-4.5 stars overall. Being a fan of the show, it wasn't necessarily what I was expecting, but I wasn't necessarily disappointed either.
3/5 for host service. With four hostesses on the floor for a lunch service, I felt the check in process was a little awkward and passive. Our request for a window table, or at least table in the room overlooking the strip was not accommodated, which was disappointing on top of the fact that we waited roughly an additional 10 mins past our reservation time. When our name was called we could barely hear the hostess because she wouldn't elevate her voice in a crowded lobby. I maybe understood a quarter of what she said as she walked us to the table highlighting features of the restaurant because she was facing away from us and speaking towards the loud, full dining room. Not a great first impression.
As the host/hostess, lobby and facility appearance/upkeep loosely falls under your job in my opinion. When I went to the restroom, the floors were wet and both trash bins were overflowed with trash on the ground. Cleanliness wise, it was on par with fast food restrooms. While it may not be directly their job to correct it, I would think the host staff would make a point to check more frequently. I did inform the hostesses and they did seem concerned so hopefully it was just a one time slip up.
6/5 for dining room service. Our server, Dion, was wonderful. Much more informative on the restaurant and menu recommendations. His perfect service acumen is one thing; I would expect that from any server in the restaurant, but his warmth and passion for his role in the guest experience is exemplary. He was so understanding and helpful when I had to step away from the table, then genuinely followed up with me after returning. He made a point to connect with us on a personal level and you could tell he values his guests.
5/5 for food and drinks. I mean, did you expect anything else from a Ramsay establishment? Since it was lunch, we went simple with burgers and they were amazing. I had the spicy burger; it had just the right heat level to keep any spice lover diving back in for another bite without being overwhelming. The fries are also beyond reproach. Perfect size, perfect crispness, perfect seasoning. The menu features several of the offerings from the original restaurant. I will definitely be back to try the lobster risotto!
After a long party weekend, I didn't sample any of the cocktails but did have their fresh brewed iced tea served with house made agave syrup on the side to flavor to your taste- a very nice detail which speaks to the quality of everything produced in the bar or kitchen.
4/5 for ambiance. It is a unique dining room, obviously designed to show off the kitchen, but the view is pretty obstructed unless you're sitting at the front tables. The space is bright, clean, and masculine. The seating was also very nice and comfortable. The only negative is it's very loud and has terrible acoustics which is what unfortunately left the biggest impression.
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