Olive Garden has a nice take-out system here, and that's what my rating is about. Before, you would walk up to the bar and the bartender would take care of you. On this visit, I was greeted by the host at the front, and he asked for my name to radio ahead. When I got the bar (full of people), the bartender greeted me even though she was busy and assured me one of the food runners would assist me soon.
Sure enough, a pleasant girl had my food in hand and addressed me by name. She showed all the items without rushing, to ensure accuracy of the order. I much appreciate the nice timing, she was personable without dragging out the transaction. I'm impressed with the small touches of exceptional customer service. Thanks for not treating me like cattle at such a busy time :)