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  • I had a backed up toilet that need prompt repair. I called late in the afternoon. They sent a Tech to come between 5-7. The tech arrived around 6. He nice and professional. Wore booties in the house. Looked at toilet told me what he thought it needed, gave me an estimate before starting, had me sign the went to work. After about 15-20, he called me to let me the first approach was not working and he would need to pull the toilet to clear the clog. Again gave me an estimate an got my agreement before starting work. About 20-30 minutes later he called me up again to show me the toilet was fixed! He flushed toilet paper down several time to prove the clog was cleared, pointed out somethings that may need attention soon. Cleaned up and was on his way. May only complaint is that it was a little pricey, and he could've cleaned up a little better. But overall, a good experience! Toilet fixed same day!
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